Privacy & Cookie Policy

1. Who We Are

We are VPO IT Factory, a software development company providing web-based services. This policy explains how we collect, use, and protect your personal data.

2. What Data We Collect

• Name and contact details (email, phone number)
• IP address and device/browser information
• Usage data (pages visited, time spent, etc.)
• Cookies and tracking data

3. How We Use Your Data

• To respond to your inquiries or requests
• To improve website performance and user experience
• To ensure security and prevent fraud
• For analytics (e.g. Google Analytics)

4. Legal Basis for Processing

We process your data based on your consent, contractual necessity, or legitimate interests, in accordance with GDPR.

5. Your Rights

• Right to access your data
• Right to rectification
• Right to erasure ("right to be forgotten")
• Right to data portability
• Right to object to processing
• Right to withdraw consent at any time

To exercise your rights, please contact us at: [email protected]

6. Cookies

We use cookies to personalize content, analyze traffic, and enhance your experience. You can choose which cookies to allow via the cookie banner.

7. Third-Party Services

We may use trusted third-party services (e.g. analytics, hosting) that process data on our behalf under GDPR-compliant agreements.

8. Data Retention

We retain data only as long as necessary to fulfill the purposes for which it was collected, or as required by law.

9. Contact

If you have questions about this policy, contact us at: [email protected]